Frequently asked questions

Rogue traders

We’re still here to help

We want to reassure you that we’re still here to help with repairs and replacements, and we’re taking steps to keep our customers and engineers safe.

Please be diligent for rogue traders and scams, especially in this time of uncertainty. If you would like more information about what we’re doing during the current situation, please read our latest Covid-19 FAQs.

Here you’ll find our frequently asked questions about rogue traders.