Take control of your policies with My Account
My Account lets you manage your policies, appliances, and repairs all in one place. By creating an account or logging in, you'll also be able to:
- Book, track or cancel your repairs; 24 hours a day, 7 days a week
- View, manage and update your policies
- Get useful hints and tips to keep your product running smoothly
Check out our help and advice section
Our FAQs have useful information about repairs, replacements, or policies and a range of other queries.
Go to FAQs
Can't find what you're looking for?
Give us a call on
0800 597 8588
Lines are open 24 hours a day, 7 days a week.
Have another query?
Drop us an email
So that we can respond to you as effectively as possible, please include the following information in your email:
- Your full name, address, and postcode
- Your appliance type and brand
- Your policy number
How you can help us improve
We’re proud of the service we provide to our customers, but we know that sometimes things can go wrong. If you’ve had a bad experience, please let us know.