Last modified: April 2021
We’re continuing to safely provide repairs and replacements
We appreciate this is a challenging time and you may be relying on your appliances more than usual. That’s why we remain committed to providing help when you need it.
The safety of our customers and engineers is our top priority so we’re following Government guidelines and taking the correct precautions.
It’s quick and easy to book, track and manage your claim online. You also have access to maintenance hints, tips and troubleshooting to help you fix more simple errors yourself. Alternatively, if you do need to call us, we’re busiest between 10am and 2pm, so calling outside of these times will help us answer your call quicker. Understandably, we’re prioritising emergencies, our most vulnerable customers, emergencies and NHS staff first.
Please read our frequently asked questions before you call us: